PRIVACY POLICY
Last updated: 15 April 2024
Dear User,
The "General Data Protection Regulation" (EU Regulation 2016/679, also known and hereinafter referred to as "GDPR") requires us, pursuant to Article 13, to provide You with the following information on the processing of Your Personal Data.
This policy informs you of the Personal Data Processing activities we perform as a result of providing the Services (see in the Glossary what we include in the definition of "Services").
“Processing of Personal Data” means any operation concerning any information relating to an identified or identifiable natural person. For example, first and last name, or an email address with a “user name” that identifies you (e.g. johndoe@….) is considered “Personal Data”, and the actions of collection, registration with us and use of your Personal Data to send you a communication are considered “Processing” operations; same applies to communication of Data to other organisations and storage.
As our entity provides the Services, and establishes purposes and means of the Processing of Personal Data relating to You, it qualifies as “Data Controller” under the GDPR.
If You, the User, are the individual whose Personal Data are processed by us, you are referred to as a "Data Subject," and you have the right to receive the following information about who we are, what Personal Data we process, why, how and for how long we process it, and what obligations and rights you have regarding it. If the actual User of the Services is some type of entity (e.g., company, association, etc.), the Data Subjects are the natural persons who materially use the Service on behalf of the entity (e.g., the entity's legal representative and/or its members and/or workers). In the latter case, information strictly related to the entity (e.g., VAT number) is not considered Personal Data, while other information referring to individuals (e.g., identification data of the legal representative) is Personal Data.
Depending on the Services that You use, we may need to process certain Personal Data. In some cases, specified below, we may have an interest in processing Personal Data for purposes other than the provision of the Services: in these cases, we will process only where there is an appropriate legal basis and, where required by law, on the basis of the Consent of the Data Subject.
The following grid and clauses explain how the Company, as Data Controller, will process Your Data.
Definitions of terms and expressions used within this Privacy Policy are contained in the Glossary below. For anything not expressly defined therein, please refer to the definitions set forth in our general terms and conditions or other legal texts available at https://fankee.co/terms-and-conditions on the date You read this Privacy Policy. In any case of conflict between definitions, the definitions contained in the Glossary below will prevail for the purposes of the Privacy Policy.
Who are we ('Data Controller')? | |||
Makehit S.r.l., a company duly existing and incorporated under the laws of Italy, with registered office in Milan, VAT no. 13519500964 (hereinafter simply referred to as "Company" or " Data Controller"). | |||
What are the categories of Data Subjects to whom the Privacy Policy is addressed? | |||
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What categories of Personal Data do We process? | |||
Browsing Data and Common Data to the minimum extent necessary to achieve each of the Purposes set out below. Please do not include any "sensitive" information in the communication texts and description fields of our online forms, such as the biography sections (sensitive information is considered to be Personal Data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, as well as genetic data, biometric data and data concerning a person's health or sex life or sexual orientation). | |||
What is the origin of your Personal Data? | |||
Normally it is you who transmits them to us or another individual who is part of the organisation for which you work and authorised for the purpose. Some other Data relating to your interactions on external platforms, such as Instagram and TikTok, are also collected through the systems of the Service for the purpose of monitoring your performances as an Artist or as a Fan in accordance with the T&C. | |||
Why do we process Personal Data (Purpose) and what is the Processing (Legal Basis) of each category of Data, and what is the Retention Period? | |||
Purpose | Categories of Personal Data | Legal Basis | Retention Period |
Analysing traffic on the Website/Service in order to understand how it is used and manage, optimise and improve it, or even just for statistical purposes; solving operational problems (e.g. anomalies in page loading); performing monitoring activities to repel and/or prevent cyber attacks and fraud | Browsing Data, anonymous information (which does not allow us to trace Your identity) and Common Personal Data (e.g. full IP address) | The need to make the Website/Service available in accordance with the T&C (Art. 6.1.b GDPR) | 1 Week from the date of Your last access to the Website/Service |
Satisfying Your requests regarding the Website/Service and our activities received at the contact details on the Website/Service | Common Data | The need to take pre-contractual measures at Your request (Art. 6.1.b GDPR) | For a maximum of 2 years from Your last request |
Providing You with access to Your profile page | Common Data | The need to execute Your request for a service governed by the T&C available on the Website on the date of access in question (Art. 6.1.b GDPR) | For a maximum of 2 years Your last request |
Providing You with the features of the Service available to Registered Users | Common Data | The need to execute the Agreement governed by the T&C and provide the Service (Art. 6.1.b GDPR) | For a maximum of 10 years from the date of Your last purchase |
Profiling and automated-decision making necessary for the provision of the Service | Common Data e Data pertaining on your activities on external online services and platforms | One of the pillars of the Service is the measurement of Artists' and Fans' performances, with automatic generation of rankings. Providing this involves profiling of Users, and without this feature the whole point of the Service would be lost. Therefore the legal basis is the need to execute the Agreement governed by the T&C and provide the Service (Art. 6.1.b GDPR) | |
Direct marketing communications relating to Service you registered with (“soft spam” or “soft opt-in”) | Common Data | Our legitimate interest in consolidating our business relationship with You (Art. 6.1.f of the GDPR), unless You inform us that You wish to object it | For a maximum of 3 years years from the date of Your last purchase |
Direct marketing, also, after profiling. In particular, it is specified that the Data, also with the help of Cookies, will be used to re-target subjects who are already users of the Website/Service, even if only as visitors, or to find new ones based on the characteristics of the subjects who are already users of the Website/Service. Direct marketing activities, including but not limited to the newsletter, have the sole purpose of letting users know about news, commercial or otherwise, proposed by the Website/Service and the Company, and do not include the promotion of goods or services offered by third parties. The Company does not transfer Data to third parties so that these third parties can propose their products to users of the Website/Service. | Browsing Data and Common Data | Express consent, also with respect to the installation of Cookies (Art. 6.1.a GDPR). | Until consent to processing is revoked |
Fulfilling obligations under Applicable Law and/or orders issued by Authorities, based on the need to fulfil legal obligations to which the Data Controller is subject | Common Data | Depending on the case, the need to execute the Agreement governed by the T&C and provide the Service (Art. 6.1.b GDPR), or the need to fulfil legal obligations from another source (Art. 6.1.c GDPR) | For the time required by these legal and regulatory obligations |
Establish, exercise and/or defend a right in court on the basis of the need to pursue that purpose | Common Data | Our legitimate interest in exercising or defending our rights in court (Art. 6.1.f GDPR) | For the duration allowed by the law to to establish, exercise and/or defend the right considered. |
Clarification of Maximum Retention Period | |||
Your Personal Data will be processed for the maximum periods indicated above for the respective processing purposes, unless Applicable Law requires us to retain it for a longer period or permits us to do so in order to protect our rights and/or legitimate interests. | |||
To whom do we disclose Data (Recipient Categories)? | |||
To the minimum extent necessary to achieve each of the Purposes, on the basis of Applicable Law and/or a contractual agreement with the Data Controller, to
The Data Controller does not disclose Personal Data, except where such disclosure is required, in accordance with the law, by Authorities, information and security bodies or other public entities for purposes of defence or State security or for the prevention, detection or prosecution of criminal offences. | |||
Do we transfer Personal Data outside the European Union? | |||
Some of our IT service providers are based in countries that may not have equivalent privacy and data protection laws to the country in which You reside. We ensure that when we transfer information of users in the European Economic Area, the United Kingdom or Switzerland, to third countries, the transfer will take place only if there is an adequacy decision or on the basis of the Standard Contractual Clauses (SCCs) provided by the European Commission and other appropriate measures to safeguard the transfer. You can contact us for further information about the transfer of Personal Data outside the above indicated areas. If You do not agree with the above, please do not use our Services. | |||
Does the Website/Service make use of Cookies? | |||
Yes, and you can figure out what happens on this matter by reading our Cookie Policy. | |||
Are you obliged to provide us with Personal Data? | |||
Due to the way the Internet works, you may not refuse to disclose your Browsing Data; you may not refuse to disclose certain Personal Data (such as the IP address of Your device). | |||
What happens if you refuse to disclose your Data? | |||
If you refuse to provide Personal Data for the above contractual or pre-contractual purposes, we will not be able to enter into/perform the contractual relationship or fulfill your request. | |||
What kind of communication will we send you? | |||
Please, note that to interact with its Users, the Company reserves the right to use any service, platform or tool, including but not limited to Discord, Facebook, Typeform.com. For information that the Company requests directly from you through these channels, the Company is the Data Controller and the processing of such information will be done in accordance with this Privacy Policy (and, as the case may be, such third-party providers may act as Data Processors on our behalf). For the use and registration to these channels, however, you are considered a direct User of those services and therefore the operators of those services will process your Data as independent Data Controllers in relation to the Company. Therefore, we recommend that you carefully read the terms of service and privacy policies of such operators. | |||
What rights do You have as a “Data Subject”? | |||
You, as Data Subject, have the right to:
Furthermore, you have the following rights:
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Who can you contact with questions or to exercise your rights? | |||
You may contact the Data Controller for questions concerning the processing of your Personal Data and to exercise your rights by sending an email to info@fankee.co. | |||
This Privacy Policy is in force from the date indicated in the header. We reserve the right to modify its content, in part or in full. Such updates will be in force from the date of their publication. You are therefore invited to visit this section regularly.
We do not knowingly collect personal information about natural persons who, according to their national law, lack legal capacity to act for the purpose of entering into contracts, except for requests relating to minors made by persons exercising parental authority or custody over the minors concerned. If information on such persons is recorded, We will delete it in a timely manner at the request of the Data Subject or the person exercising parental authority over him or her.
GLOSSARY
“Applicable Law”: means any provision, of whatever rank, belonging to Italian law or to the law of the European Union, in whatever way applicable to the Website/Service and to the legal relationships arising as a result of the interactions between the Company and the Users.
“Authorised Agent”: means the natural person, under the direct authority of the Data Controller, who receives instructions from the Data Controller on the Processing of Personal Data, pursuant to and in accordance with Article 29 of the GDPR.
“Authority”: means a body or organisation, public or private, with administrative, judicial, police, disciplinary or supervisory powers.
“Browsing Data”: means the data that the computer systems and software procedures used to operate the Website/Service acquire, during their normal operation, and whose transmission is implicit in the use of Internet communication protocols. This information is not collected to be associated with identified Data Subjects, but given their very nature, this information could, through processing and association with data by third parties, allow users to be identified. This category of data includes IP addresses or domain names of the computers used by users who connect to the Website/Service, URI (Uniform Resource Identifier) addresses of the resources requested, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc..) and other parameters relating to the operating system and computer environment of the user. This data is used for the sole purpose of obtaining anonymous statistical information on the use of the Website/Service and to check its correct functioning and is deleted immediately after processing.
“Committee” o “EDPB”: means the European Data Protection Board, established by Article 68 of the GDPR and governed by Articles 68 to 76 of the GDPR, which replaces WP29 as of 25/5/2018.
“Common Data”: means the Personal Data concerning Your personal details, including, but not limited to, Your first and last name, e-mail address, telephone number, tax code, VAT number, as Well as any other data You may provide us with, for example through the forms or contact details of our organisation available on the Website/Service.
“Company”: the company Makehit S.r.l., with registered office in Milan, VAT number 13519500964
“Consent of the Data Subject”: means “any freely given, specific, informed and unambiguous indication of the Data Subject’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her” (art. 4, paragraph 11, GDPR).
“Cookie”: means short fragments of text (letters and/or numbers) that allow the Web server to store information on the browser to be reused during the same visit to the Website/Service (session cookies) or afterward, even after days (persistent cookies). Cookies are stored, according to the user’s preferences, by the individual browser on the specific device used (computer, tablet, smartphone). The following categories are considered:
“Data”: one or more of the categories indicated as Personal Data.
“Data Controller”: means "the natural or legal person, public authority, service or other body which alone or jointly with others determines the purposes and means of the processing of personal data", as defined in Article 4, subsection 1, no. 7, of the GDPR.
“Data Processor”: means "a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller", as defined in Article 4, subsection 1(8) of the GDPR.
“Data Subject”: “an "identified or identifiable natural person", as defined in Article 4, subsection 1, no. 1, of the EU Regulation 2016/679 (so-called "GDPR").
“Disclosure”: the making of personal data to unspecified persons, in any form whatsoever, including by making them available or consulting them (as defined in Article 2-ter(4)(b) of the Italian Privacy Code).
“GDPR”: means the EU Regulation 2016/679 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation).
“Limitation”: means the marking of personal data stored with the aim of limiting their processing in the future, as defined in Article 4(1)(3) of the GDPR.
“Privacy Law”: the EU Regulation 2016/679 ("GDPR"), Italian Legislative Decree 196/2003 as amended and/or supplemented ("Italian Privacy Code"), as well as the measures adopted by the Supervisory Authority in execution of the tasks established by the GDPR and the Italian Privacy Code, and further applicable legislation, of whatever rank, including the opinions and guidelines prepared by the Committee.
“Privacy Policy”: means this policy on the Processing of Personal Data.
“Profiling”: means "any form of automated processing of personal data consisting of the use of such personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects of that natural person's professional performance, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements", as defined in Article 4, subsection 1(4) of the GDPR.
“Personal Data”: means "any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person", as defined in Article 4, subsection 1, no. 1, of the GDPR).
“Processing”: means "any operation or set of operations which is performed upon personal data or sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction", as defined by Art. 4, subsection 1, no. 2, of the GDPR.
“Publication”: means the action by which the Data Controller communicates information on the Website/Service, without the implementation of procedures requiring the User to view it.
“Recipient“: means “a natural or legal person, public authority, agency or another body, to which the personal data are disclosed, whether a third party or not”, as defined in Article 4, sub-paragraph 1, no. 9, of the GDPR.
“Services”: means the intermediary service accessible from the Website fankee.co, named “Fankee” and the services offered by the Company through the Website, including the provision of the Website itself.
“Website”: means the web pages displayed through fankee.co, including subdomains.
“Supervisory Authority” or “Data Protection Authority”: means any independent public authority in charge of supervising the application of the Privacy Law.
“Third Party”: means "the natural or legal person, public authority, service or other body other than the Data Subject, the Data Controller, the Data Processor and the persons authorised to process personal data under the direct authority of the Data Controller or Data Processor", as defined in Article 4, subsection 1, no. 10, of the GDPR.
“User”: means any individual, or legal entity using any of the Services.